As part of our unwavering commitment to safety and service, Advanced Air is implementing additional measures to safeguard the health of our passengers, pilots and crew members. This new policy will be a part of our multifaceted approach to help prevent the spread of COVID-19.
Your Check-in and Lounge Experience
Face coverings are required for passengers flying on Advanced Air scheduled service. Exceptions can be made for young children or anyone with a condition that precludes wearing a face covering. If you are unknowingly infected with COVID-19, wearing a face covering inside an aircraft will limit the possible spread of disease.
Our Team Members
Face coverings are required for all of our team members when interacting with passengers.
Extra protective masks are stocked at our customer service counters and kiosks. Free masks and hand sanitizers are provided for passenger use.
We’ve installed commercial-grade shields at our ticket counters and check in desks.
We are encouraging physical distancing throughout our facilities and onboard aircraft when possible.
We have sanitizing dispensers located throughout our waiting areas in all locations.
All common waiting areas are deep cleaned daily and areas of high touch points are sanitized and wiped down multiple times each day.